Privacy notice
Last updated 11 November 2026
Who we are
Aussie-AI Ltd (trading as Kudohive) is the controller of your data under UK GDPR. We are registered in England and Wales, company number 17193460, and with the UK Information Commissioner's Office, reference ZC277836. Registered office: 5 Brayford Square, London E1 0SG. Contact: hello@kudohive.com.
This notice covers: creators we contact or work with, people who use an "Ask" chat, and people who buy a product from us.
Creators we contact or work with
What we hold: your public Instagram profile details (handle, name, bio, follower count, country) and the business email you publish there or on the website your profile links to. We also read some of your recent public posts to write to you about them. To show you what a partnership would look like, we may collect more of your public posts and turn the speech in your videos into text to build a private demo for you. We delete the audio straight after.
Why: to decide whether to offer you a partnership, and to show you what it would look like. Our lawful basis is legitimate interests.
Where: on a server we rent in the United States (Hostinger), and in our email system (Google Workspace).
How long: if we email you and you don't take up the offer, we delete what we hold 60 days after our last email to you. If we never contact you, we delete your details within 12 months of collecting them. The exception is a minimal "do not contact" record for anyone who asked us not to email them, which we keep so we never contact them again.
What we never do: sell or publish anything under your name without your signed agreement.
To object or have your data deleted: reply "no" to any email from us, or email hello@kudohive.com.
If you sign an agreement with us: we also hold your contact details, your payment details for the fee or your share of sales (handled through Whop), the agreement, and the content we build your chat or product from. We use them to run the service, bill you and pay you. Lawful basis: contract, and legal duty for financial records. When the agreement ends we delete your content and your chat within 30 days. We keep the agreement, our emails with you and the financial records the law requires (6 years for tax).
People who use an "Ask" chat
There are two kinds of chat. A members' chat is only for a creator's paying members, and you sign in to use it. A public chat is open to anyone, with no sign-in. For both, Aussie-AI Ltd is the controller of your data, except for member lists a creator gives us (see below).
Signing in to a members' chat: you sign in with your Whop account, or ask for a sign-in link by email. We check with Whop that you have access. When you ask for a link we look your email up with Whop; the link works for 15 minutes. To stop abuse we keep a scrambled (hashed) count of sign-in requests for one hour. If you joined through a checkout we run, Whop tells us your email address and we keep it with your Whop user ID so we can send you sign-in links. It is deleted automatically 120 days after your last payment, when the chat closes, or sooner if you ask. Lawful basis: contract.
Member lists from a creator: if a creator gives us their members' email addresses so that only members can use the chat, we use that list only for that, on the creator's instructions. For that list the creator is the controller and we act for them. We keep it secure and delete it when our agreement with the creator ends.
A sign-in cookie (members' chats only): keeps you signed in for up to 30 days. It is essential. A public chat sets no cookie. We use no advertising or tracking cookies. Lawful basis: contract.
The questions you type: sent, with your last few questions in that chat, to our AI supplier to write the answer. We do not keep your questions or the answers, with one exception, below. The chat does not remember you from one visit to the next. Lawful basis: contract for members' chats; legitimate interests for public chats.
The one exception: a weekly list of unanswered questions (members' chats only). When the chat cannot answer a question about the creator's subject from their material, we keep the text of that question for up to 35 days, so we can send the creator a weekly list of topics their members want covered. Before we store it, we remove email addresses, phone and account numbers, links, social handles, postcodes and names given as "my name is". We do not store it at all if it mentions health, debt, legal matters or other sensitive subjects. It is never linked to your name, email, account or IP address. Questions the chat answered, questions it declined (medical, legal, financial, mental health) and crisis messages are never kept. Questions in a public chat are never kept. Lawful basis: legitimate interests (helping the creator cover what their members ask about).
How many questions you ask: in a members' chat, a monthly count linked to your Whop user ID, kept for 40 days, and a one-minute count kept for 2 minutes, to apply the fair limits. In a public chat, we do not store your IP address. We turn it into a scrambled code (a salted hash) and keep a count against that code for 2 days, to apply the daily limit. Daily totals with no personal data are kept for about 13 months to manage our costs. Lawful basis: legitimate interests.
Product and affiliate links: an answer may link to a creator's product or a product they recommend. Affiliate links are labelled. We do not record which links you click. The site you go to has its own privacy notice, and may record that you came from the chat, which is how a commission is paid.
What we do not do: we do not give the creator your name, email or questions, except the anonymous weekly list described above. We do not sell your data or use it for advertising. We do not use your questions to train AI models, and our AI supplier's commercial terms say it does not either.
Please do not share sensitive information such as details of your health in the chat.
Under-18s: the service is for adults. If you believe a child is using it, tell us and we will delete what we hold about them.
People who buy a product from us
What we hold: Whop runs the checkout and takes the payment. We never see your card number. We see your name and email address, what you bought, when, and how much. Lawful basis: contract.
Why: to give you the product, answer your questions, handle refunds, and keep the sales records tax law requires. We keep sales records for 6 years. Lawful basis: contract and legal duty.
The creator: the creator who made the product with us receives a share of each sale through Whop. We do not send the creator your contact details.
We do not send you marketing emails unless you have agreed to them.
Who handles data for us
Whop, Inc. (checkout, payments, sign-in and creator payouts; also a controller in its own right for payment data; United States). Anthropic (the AI model that writes answers; United States). Cloudflare (hosting the chat pages and this website; worldwide network). Resend (sending sign-in emails; United States). Google Workspace (our email). Hostinger (the server that holds creator data; United States).
Where data leaves the UK, we rely on the UK–US data bridge where the supplier is certified under it, or otherwise on the supplier's standard contractual clauses with the UK addendum.
Your rights
You can ask for a copy of your data, to correct it, to delete it, to stop or limit our use of it, or to move it. Email hello@kudohive.com. We reply within one month, free of charge. You can also complain to the Information Commissioner's Office at ico.org.uk, or to your local regulator if you live outside the UK.
This website
This site sets no cookies and uses no analytics or tracking. Our host, Cloudflare, processes standard request data (such as IP addresses) to deliver and protect the site.
Changes
We will post any update here and date it. If a change matters and we have your email address (creators, buyers), we will email you.